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Please note: We will be closed from 08/23/05 thru 08/31/08 for staff vacations and site maintenance.
You may still order, but no stock checking, order processing, or shipping will take place before 09/01/08

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Shipping

Important Notice:

We ALL wish shipping were free, but unfortunately it is not.

On USA orders under $50.00 from any individual manufacturer, we charge shipping at cost.

On USA (lower 48 only) over $50.00 from any individual manufacturer, we discount the shipping down to just $5.00 on that manufacturer's portion of the order. The over $50.00 shipping program is called DNFS (Darn Near Free Shipping).

On USA (lower 48 only) over $85.00 from any individual manufacturer, we discount the shipping to FREE on that manufacturer's portion of the order. The over $85.00 free shipping program is called RFFS (Really Flippin' Free Shipping).

Due to increased costs, we cannot discount shipping to Alaska or Hawaii -- sorry.

How does DNFS work?
You'll notice that all of our products have a two-letter identifier at the beginning i.e. EM, TS, PL, etc. -- each of those designates a certain manufacturer/supplier. DNFS (Darn Near Free Shipping) works by keeping track of the subtotal of amounts purchased from each of our manufacturers/suppliers.
At the shipping calculation stage the cart software then gets the rates for each individual shipment by supplier according to the total weight of the items from that portion of the order. The cart then checks the subtotal for that portion of the order and if it is $50.00 or more, the shipping is automatically reduced to just $5.00. If you have any familiarity with the cost of shipping these days, you'll no doubt agree -- that's darn near free shipping!

How does RFFS work?
You'll notice that all of our products have a two-letter identifier at the beginning i.e. EM, TS, PL, etc. -- each of those designates a certain manufacturer/supplier. RFFS (Really Flippin' Free Shipping) works by keeping track of the subtotal of amounts purchased from each of our manufacturers/suppliers. At the shipping calculation stage the cart software then gets the rates for each individual shipment by supplier according to the total weight of the items from that portion of the order. The cart then checks the subtotal for that portion of the order and if it is $85.00 or more, the shipping is automatically reduced to just FREE!

Shipment is by various approved shippers (USPS,UPS,FedEx,DHL). Some order items may ship separately from others due to drop shipping from their respective manufacturer's/suppliers. Items that are 'drop shipped' will ship to you direct from the manufacturer.

Items will generally begin shipping within 3 working days of your order if everything is in stock. We will email you anytime there will be a delay. Please use a valid email during checkout and check your mail daily. If you are filtering for spam, it is advisable to also check your 'junk mail' folder in case our mail gets intercepted your spam filters.

P.O. Boxes -- We cannot ship to P.O. Boxes unless special arrangements are made in advance of the online order, sorry.

Cancellations and/or Changes affecting Shipping

  • We can't split-ship items from same manufacturer (send back order items separately later) due to the additional shipping cost.

  • Item cancellations on order segments where shipping discounts have been applied have shipping recalculated based on the new subtotal of that order segment and the adjustment of discount adjusts the refund amount accordingly.

  • Exchanges for other items from the same manufacturer of similar price keep the original shipping discounts and totals intact.

  • Exchanges to higher price items from same manufacturer or exchanges to items from another manufacturer cause the whole order including shipping discounts to be recalculated, and the creation of a custom order page to pay for the additional adjusted order total.

Please Note: International shipping information below is no longer valid. Due to increasing restrictions and cost, we can no longer ship internationally. Our apologies.

International Payments -- Unfortunately, we cannot process payments from all countries. Click Here to view a list of countries from which we can accept payments.

International Shipping -- Currently, our online system will handle shipping to most countries. We cannot discount shipping on international orders. The DNFS & RFFS programs apply only to USA orders.

All international shipments will be by Registered US Mail with return receipts. Time in transit varies widely and is outside of our control.

PLEASE NOTE: We cannot calculate or collect for foreign import duties or VAT. Import duties, use taxes, Custom's requirements, and the like are the responsibility of the buyer/receiver.

Please also be aware that every country has different shipping restrictions. Some countries do not allow the shipping of jewelry, for example. Please check here for international shipping information.

Thank you for shopping with us!

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